How It Works?

Claiming flight compensation shouldn’t feel confusing or stressful.

1. Submitting Your Claim

Getting started takes just a few minutes.

You’ll be asked to provide:

  • Your flight details
  • Basic personal information
  • Any documents you may have (optional at this stage)
Start Your Claim

Once submitted, our team reviews your case and checks your eligibility under EU Flight Compensation Regulations.

  • No Upfront Payment Required
  • No obligation if you decide not to continue

2. Eligibility Check & Case Review

We carefully assess your claim to confirm:

  • Whether your flight qualifies for compensation
  • How much you may be entitled to (€250, €400, or €600 per passenger)
  • The best strategy to proceed

If your claim is eligible, we’ll move forward and handle everything on your behalf.

If it’s not eligible, you’ll be informed honestly and clearly – no false promises.

2. Eligibility Check & Case Review

We carefully assess your claim to confirm:

  • Whether your flight qualifies for compensation
  • How much you may be entitled to (€250, €400, or €600 per passenger)
  • The best strategy to proceed

If your claim is eligible, we’ll move forward and handle everything on your behalf.

If it’s not eligible, you’ll be informed honestly and clearly – no false promises.

3. We handle the Airline Communication

Once your case is underway:

  • We contact the airline directly
  • We manage all correspondence, follow-ups, and responses
  • We deal with delays, rejections, or excuses

You don’t need to negotiate, argue, or chase anyone.

  • You’ll receive regular updates, so you always know the status of your claim.

4. Legal Action if Necessary

If an airline refuses to cooperate or ignores your claim:

  • Our legal partners step in
  • We escalate the case through formal legal channels
  • We enforce your rights under EU law

There’s no extra work required from you, and no additional risk.

4. Legal Action if Necessary

If an airline refuses to cooperate or ignores your claim:

  • Our legal partners step in
  • We escalate the case through formal legal channels
  • We enforce your rights under EU law

There’s no extra work required from you, and no additional risk.

5. Receiving your Compensation

Once compensation is secured:

  • The airline pays the amount
  • Our fee is deducted transparently
  • The remaining compensation is paid directly to your bank account
  • You only pay if we win your case.
  • Our standard fee is 20% + VAT.

6. Timeframes & Transparency

Every claim is different.

Some cases are resolved in weeks, while others — especially those requiring legal enforcement — may take longer. Throughout the process, we stay transparent about progress and timelines.

We believe:

  • Clear communication builds trust
  • Honest expectations matter more than fast promises

6. Timeframes & Transparency

Every claim is different.

Some cases are resolved in weeks, while others — especially those requiring legal enforcement — may take longer. Throughout the process, we stay transparent about progress and timelines.

We believe:

  • Clear communication builds trust
  • Honest expectations matter more than fast promises

You’re in Good Hands

Air-Settle may be a newer company, but our approach is built on:

  • Professional handling
  • Clear Communication
  • Fair, transparent pricing
  • Respect for your time and rights

Our goal is simple: to make claiming flight compensation feel safe, clear, and worth it.

Ready to Start?

  • Check your compensation or start your claim today — we’ll take it from there!
Start Your Claim
✈️ Flight delay or cancellation? You may be entitled to compensation.
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